Officers work rotating shifts changing from days to midnight to evenings every month. They work eight hour shifts and their days off rotate each month. On occasion, because of schedule change or days off, it may be a few days before they get your message. If you have new information about your case that needs immediate action, and the officer working on your case is off duty, ask for the supervisor on duty and report the information to them for follow up. You can also email the officer who took your report. Officers email address can be found in the Staff Directory.